Helpdesk

Titan titan.genetics.ucla.edu is our Windows 2003 based terminal server to enable remote access to Gonda servers. To determine if Titan is right for you, please read on. If you know for sure Titan is what you need, you may jump to this setup how-to - Setting up Remote Desktop Connection for Titan

Where to use Titan

Titan is useful for remote connections within or away from Gonda, such as:
- Work from home
- Work from another office/building
- When your office computer doesn't have the application that Titan has installed
So your use isn't just limited to being "away from Gonda"

Advantage

Titan is useful for those who work from home but need files or applications on the Gonda servers-
1. Accessing your Mednet email personal folder (.pst) while not at Gonda.
2. Accessing your Windows home directory (M drive) etc while not at Gonda.
3. Moving files from your M drive etc onto local machine (i.e. moving a file saved on the Gonda file server to C drive of your home computer)
4. Generating .pdf files (server has the Adobe writer installed)
5. Running programs that are available at Gonda but not available elsewhere. (i.e. Licensed programs that are not installed at home or lab computer but a license is purchased for Titan i.e. Photoshop, Endnote etc) Check out our list of software installed on Titan below.

Disadvantage

Titan mimics your access in front of a computer and your experience will depend on the speed of your computer and Internet connection. The following are things that would affect you adversely.
1. If you have a dial-up connection, you will notice extended latency; graphics being refreshed slower.
2. If you have an unreliable connection, your connection to Titan may also be interrupted.
3. You will also notice extended latency working with programs that are graphically intensive.
4. If the server is extremely busy, your application's performance will also be taxed, as the server is being shared by other remote users. However, this server is powerful enough for our current demand that you should not notice a significant change.

Setting up Titan

If you're ready to set it up on your computer, please go to: Setting up Remote Desktop Connection for Titan.

Sample List of Software on Titan

-7-Zip
-ActivePerl 5.8.6
-Adobe Acrobat 7
-Adobe Photoshop Elements 3.0
-Adobe Reader 8
-AxioVision LE
-Citrix Program Neighborhood
-Compaq Fortran 6.5
-D-7000HSM
-Endnote 5
-Firefox
-Financial Projection Module (FPM)
-Genoseq ODBC setup
-Ghostview, Ghostscript
-GoDiagram Win 2.2
-Gregor
-HostExplorer (OASIS, AIS access)
-HP 3500 laserjet printer driver only
-Intel Fortran Compiler 8.1, 9.0, 10.0, 10.1
-Linkbase, with PDOX file
-MendelPro
-MikTex 2.7
-MicroSpell
-MS Office 2003 Suite
-MS Visual Studio .NET
-MS Visual Studio .NET 2003
-MS Visual Studio 2005
-MW Snap 3
-MyGeneration
-NDoc 1.3
-NX Client for Windows (nomachines)
-PCTex 5
-PDFCreator
-PDFill
-Progeny 6
-Python 2.5, 2.6
-QDB files (c:\qdb)
-QDB ODBC setup
-Quicktime
-R 2.1.1
-Sequencher Demo
-Shockwave player
-SPSS 12.0
-SQL Enterprise Manager
-SSH Client 3.2
-TeXnic Center
-TortoiseCVS
-Wavemaker 4.1
-WholePathwayScope
-Wink
-WinRAR
-WinSCP3
-WinZip
-Xwin 32
- More upon request